Legal
Privacy Policy
Introduction
Delight Baker ("we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us. This policy explains what information we collect when you use delight-baker.vercel.app, how we use it, and the choices you have.
We don't sell your personal data, and we only share it with third parties as described below.
Information we collect
When you place an order, create an account, or contact us, we may collect your name, email address, phone number, delivery and billing address, and payment details (processed securely by our payment provider — we never store full card numbers).
If you leave a review, message us with a custom cake request, or add delivery notes, that content is stored against your order so we can fulfil it correctly.
How we use your information
To process and deliver your order, send order and delivery confirmations, and respond to enquiries or support requests.
To improve our website and range, and — only where you've opted in — to send you offers and updates by email or WhatsApp. You can unsubscribe at any time.
Log data & cookies
Like most websites, our server automatically records technical information when you visit — your IP address, browser type, pages viewed and timestamps — used to keep the site secure and understand how it's used.
We use cookies (small files stored on your device) for things like keeping items in your basket and remembering your preferences. You can disable cookies in your browser settings, though some parts of the site may not work as well as a result.
Service providers
We use trusted third parties to run the site and fulfil orders — including Shopify for checkout and payment processing, and courier partners for delivery. These providers only access the personal data needed to perform their service, and are bound by their own confidentiality and data protection obligations.
Data security
We take reasonable technical and organisational steps to protect your personal data. No method of transmission or storage over the internet is completely secure, but we work to keep your information safe.
Third-party links
Our site may link to external websites, such as social media. We aren't responsible for the content or privacy practices of sites we don't operate — please check their own policies.
Children's privacy
Our website and services are not directed at children under 18. If we become aware that we've collected personal data from a child without appropriate consent, we'll delete it.
Your rights
Under UK data protection law, you can ask us to access, correct, or delete the personal data we hold about you, or to restrict how we use it. To make a request, contact us using the details below.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page, so please check back periodically.